Generally server donation store policies state something along the lines of refunds / chargebacks will result in bans, so charging back could get you banned. Furthermore, I know BuyCraft block further purchases from IPs that have chargedback.
There are other answers below:
The first important note for chargeback thresholds is that this is accumilated across all BuyCraft stores, and not just the Hypixel store. So if you chargeback / refund your money on a different BuyCraft store, this will add into your total chargeback fraction. From this fraction each user is assigned a percentage threshold.
Often overlooked by new servers, a top tip from PayPal’s guide on chargebacks is to make sure that your refunds policy is really clear in your terms and conditions. You can always make your terms and conditions more visible to your players by adding them to a CMS page on your store, allowing players to read and understand them even before they visit your checkout …
But, putting aside chargebacks, you would be advised to develop solid TOU and privacy policies. We can always provide more specific comments upon knowing the type of servers (Bukkit, etc.) you operate and the type of environments and plays you provide your visitors. The answers provided arise from general knowledge and experience.
Recently a guy charged back on my server, he was a very high donator. He made a few payments that totaled up to around $220. He chargedback 3 of the payments so far, which totaled to around 150$ I’m wondering how would I fight the chargeback, I have a list of some information that may or may not help you. Skype Logs.
You could… take screenshots of this, ingame and out of the game, and report to Mojang, maybe. Seems like the server is overstepping the “donations are appreciated” line and making it “let us keep your money or you can’t play.”
Information on PayPal chargebacks can be found here. Also, you should probably make a donator ToS or code of conduct so stuff like this doesn’t happen again. I know you said you didn’t ban him, but you really should consider it so something like this doesn’t happen again if you end up having to ban a donator or revoke their donator privileges.
Thank you for taking the time to appeal to our server but I would like to suggest that before your application will be reviewed, you need to user the proper format listed below. Minecraft Username: Reason of Ban: Rule violated: Please explain in your own words what the rule(s) means: Reason you feel you think you should be unbanned:
Discussion in ‘ Server & Community Management ‘ started by hellman501, Aug 4, 2014 . Page 1 of 5. 1 2 3 4 5 Next >. hellman501. Someone donated a lot of money around about 600 today they bought a few ranks/pickaxes/mineplots they charged back all that money today i might call up paypal tomorrow about this because it’s a crazy amount of money plus …
Settings > General > Prevent Minecraft users who have made chargebacks on other Enjin shops from purchasing. (Tick this box) Enjin has a blacklist of users who have done chargebacks on other sites using DonationCraft. Use this blacklist to protect yourself. Anyone on this list won’t be able to purchase from your shop.
Related Questions
What is a Minecraft chargeback and why do they happen?
Why do they happen for Minecraft servers? In its correct usage, a chargeback would normally be initiated as the result of an item not being delivered to the player, the wrong item being given or a payment being fraudulent (unauthorised or unrecognised by the owner of the payment method).
Are chargebacks a problem when running a server?
Running a server can be really rewarding but chargebacks are an unavoidable part of running any business.
How do chargeback thresholds work?
The first important note for chargeback thresholds is that this is accumilated across allBuyCraft stores, and not just the Hypixel store. So if you chargeback / refund your money on a different BuyCraft store, this will add into your total chargeback fraction. From this fraction each user is assigned a percentage threshold.
How does chargeback/refund work on Hypixel?
So if you chargeback / refund your money on a different BuyCraft store, this will add into your total chargeback fraction. From this fraction each user is assigned a percentage threshold. If you exceed this percentage threshold your account is not able to purchase anything from the Hypixel store.
